Privacy statement

In brief: 

We collect, store and use personal information from you as a visitor and customer. In cases where consent is required, you are given the opportunity to withdraw consent. All information is sent, stored and processed in a secure manner, and is not disclosed to third parties, if this is not necessary for the operation of our services, or if this is not considered as secure as in our internal systems. You have the right to access what information we have stored about you, and have the right to delete / correct the data that is not necessary for us to comply with our obligations under applicable law or operation of our services. 

Data Controller: 

Elidonis is a trademark established, owned and distributed by God Massasje Stoyanov

Elidonis (hereinafter referred to as the Data Controller) 
Dronningens gate 9A 
8006 Bodø 

E-post: post@elidonis.com 
Telefon: 98107420 

Data Protection Officer: 

E-post: post@elidonis.com 
Telefon: 98107420 
 

What kind of personal data is processed

The data controller is obliged to process the privacy information of customers and users in a responsible manner. Here you can read about how we collect, use and protect information to our customers and users in all business processes. This privacy statement applies to all services available on websites operated by the Data Controller.

Personal information is collected when it is necessary for us to be able to perform the tasks and services we are required to do in accordance with law and / or agreement. Information can be registered and stored when you register on the website or are in contact with sales and support via e-mail and chat, or when you use our services.

Information we process may include: name, address, e-mail, telephone number. For some of our services, it may be necessary to process other types of personal data. In that case, this will be stated in the terms of the individual service.  

Collection of data from third parties 

Your data may in some cases be supplemented by information from third parties. This can be, for example, searches in public registers, such as brreg.no or publicly available data from telephone directory services. If other data is to be obtained, consent will be specifically requested for this. 

Use of personal information 

Processing of personal data is necessary for us to be able to fulfill our contractual obligations and serve you as a customer. Personal data can also be used for the following purposes: Sales, contact with customer service, marketing, information and accounting. 

Storage and deletion 

The data controller takes digital security seriously. Your information is stored in our online store platform provided by WordPress, as well as with our IT suppliers that are necessary to run our services. All storage is controlled by strict safety procedures. All exchange of personal information is sent encrypted via SSL.

We delete your personal information that is no longer necessary for the purpose for which it was stored. We store personal information in accordance with current legislation. 

Communication through e-mail and sms 

As a customer, you will receive e-mails and / or text messages, for example related to orders you have placed, tracking numbers, forgotten passwords, information about your customer relationship, etc. This is defined as a legitimate interest and will not be asked for consent.

We also use e-mail for marketing and communication. As a customer of the Data Controller, you will regularly receive newsletters as long as you have given your active consent to it. It is possible to unsubscribe from newsletters by clicking on the unsubscribe link in the emails. 

Disclosure of personal information 

If there is a statutory duty to provide information to public authorities, the relevant personal data will be handed over in accordance with the authorities’ requirements. Under no circumstances will your personal information be transferred without the necessary agreements having been made to ensure that your rights are safeguarded.  

Cookies and analysis tools 

The data controller uses various analysis tools and stores cookies for this website. Cookies are small text files that our websites store on your computer, so that we can recognize you as a user and provide you with customized content and services when you visit our websites. The cookies do not contain personal information.

We use cookies, among other things, to remember your login, password in encrypted form, to improve the user experience and as part of our marketing to our users.

When you visit our services, we set both temporary and permanent cookies. A temporary cookie is often deleted automatically when you close your browser, while permanent can stay on your computer for up to a year. 

The following cookies are in use in our services: 

Klarna 

When you use Klarna’s payment solution in the shopping cart, cookies from Klarna are placed. You can find more information about these at: https://cdn.dibspayment.com/terms/easy/terms_of_use.pdf 

Google Analytics 
We use this information to understand how visitors experience the site and to improve and further develop our online store. 

You can prevent the information recorded in the cookies (including the IP address) from being transferred to and processed by Google by downloading and installing a plugin which can be found at this link: http://tools.google.com/dlpage/gaoptout?hl=no. Alternatively, you can click on this link to prevent Google Analytics from recording activity on this website in the future. Then an opt-out cookie is placed on your computer / device. If you delete your cookies, you must click here again. 

Facebook Pixel 
We use the Facebook Conversion Tracking Pixel to track and improve our Facebook marketing campaigns. Read more about ads on Facebook and how you can adjust your personal settings yourself on Facebook.  

Google Adwords 
We run advertising campaigns through Google’s platform. We use cookies so that you can create ads based on your visitor pattern. You can read more about it here: https://policies.google.com/technologies/ads?hl=no 

Consent to the use of cookies 

Note that no personal information is shared and it is possible to make reservations against this tracking, see “Do Not Track” below. If you do not agree to the storage of these cookies, you must disable the feature through the settings in your browser. 

If you activate Do Not Track-function in your browser, we will, to the best of our ability, turn off all tracking of your visit to our pages. For more information on Do Not Track, see http://donottrack.us/ 

Transparency and correcting 

You are entitled to access the information registered about you. Access can also be obtained by sending an inquiry to the privacy representative with contact information at the top of this statement. If the registered information is incorrect or incomplete, you can demand that the information be corrected in accordance with the Personal Data Act.

If you have objections with regard to our processing of privacy, you also have the opportunity to complain to the Norwegian Data Protection Authority. 

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